This Privacy Policy governs the collection and processing of personal information when using websites affiliated with ie-owala.com. It outlines how your personal data is collected, used, exchanged, and protected, as well as the choices available to you.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
1. Information Collection and Confidentiality
The Company assures all users that information collected, including email, name, phone number, and address, necessary for transaction completion, will be kept confidential. This data will not be disclosed unless required by law or regulation.
2. Recorded Communications
Personal and sensitive data transmitted through live chat, instant messaging, phone conversations, or any other communication means may be recorded and collected by Our shop. Users are encouraged to familiarize themselves with these policy statements regarding information accumulation, application, and distribution.
3. External Links
Our shop is not responsible for external websites or data linked to or interacting with the Business.
4. Non-Identifiable Information
Non-identifiable information (e.g., IP address, browser category) may be collected for website enhancements, statistics, and measurements.
5. Use of Personal Data
- Provide Requested Functionality: Personal data is used to fulfill requested products or services, resolve customer inquiries, and perform order fulfillment.
- Enhance and Manage Operations: Personal data aids accounting, auditing, internal operations, improves user experience, and administers websites and applications.
- Safeguard Rights and Well-being: Personal details may be used to prevent fraud, abuse, and comply with court orders and legislation.
- Comprehensive Research and Analysis: Data is leveraged to understand customer behavior, enhance product presentation, and market selection.
6. Data Retention
User data is retained as long as the account is active or necessary for service provision. Requests to terminate accounts may be submitted via contact information.
7. Safety Measures
Our shop implements administrative, practical, and technical measures to strengthen personal data security, though no system is infallible.
8. Limitation of Liability
While efforts are made to protect personal data, our shop assumes no responsibility for unauthorized disclosures beyond our authority.
9. Third-Party Data Sharing
Our shop does not sell, rent, or lease customer data to third parties. Trusted partners may receive data for website maintenance but are prohibited from unauthorized use.
10. Changes to Privacy Policy
Changes will be disclosed on the Site and App, with substantive modifications announced or consented to before implementation.
11. Contact Information
For inquiries or dissatisfaction with this Privacy Policy, email us at [email protected].
According to GDPR, data controllers and processors are obliged to return or delete all personal data after the end of services, or on expiry of a contract or agreement, unless it’s necessary to retain the data by law.